Return Policy

Return Policy Information If you need to Return You must have a Return Authorization(RA) number before returning any merchandise to Strollerideas.com. The following are Strollerideas.com Return Shipment Policies: Some products come with a 30 days money back guarantee for replacement or refund, less the original shipping and handling(This includes promotional shipping costs i.e. Free shipping etc. - orders over $150 receive free shipping only if you keep the product). However, Dreamer Design, Baby Jogger, BOB Stroller, KidCo, Chico, Betini and Englacha products have a 15% restocking fee. Absolutely no returns for Instep and Schwinn products Strollerideas.com is unable to accept used merchandise Defective product must be in original factory carton with all original packing materials All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your credit card will be billed accordingly. The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON. Returns must be shipped freight prepaid. Products received freight collect, without an RA number, not approved for return or in any way not meeting the above criteria, will be refused. Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused. Return Authorization Number Request Form Your Email Address: Required. Valid email must be provided or request will not be delivered. Your Name: Company: Telephone Number: Invoice Number*:   Money Back Products to Return   Qty Product# Item name #1 #2 #3 #4 Additional Information Reason for return: Send Your Request   Once this form has been successfully submitted, a service representative will review your request. You will then receive specific return instructions or other information by Email.